MAX Fire Pits -

Jacob Tsang

I recently had the pleasure of purchasing from Max Fire Pits, and I must say, the experience was nothing short of amazing! From the outset, Ben was incredibly helpful, going above and beyond to ensure my needs were met. He provided a fantastic mock-up that was so impressive, I ended up ordering several units right away.

The level of customer service was exceptional. Not only was Ben super responsive and helpful in addressing my shipping queries, but the follow-up message to check if we had received our order was a thoughtful touch that really stood out.

I'm thoroughly pleased with my purchase and the entire experience. Max Fire Pits has definitely won a repeat customer in me. Highly recommend to anyone looking for quality fire pits and outstanding service!

LISA FORREST

omg omg omg - wow - from the very first point of contact it has been nothing short of exceptional . Ben and Adele are amazing and do everything they can for you. ordered the Fire pit for my husband for his birthday and BOY O BOY was he surprised. It arrived on time and perfectly wrapped , took 2 minutes to put together and i cant wait to FIRE IT UP tonight 🙂 thanks team for an amazing CUSTOM FIRE PIT 🙂

Blake Skipworth

The team at MAX Fire Pits were prompt in their responses to my emails and their ability to provide me with a mock up of the design prior to construction gave me the confidence to know that I was getting what I ordered.
Over the moon with my purchase and can whole heartedly say it will get a life times worth of usage! Shout out to Ben for his communication throughout.

Brendon White

I have been looking at pretty much every website on fire pits. Price is important, but quality and longevity is also a must. When I came across Max Fire Pits, the website was very informative and the price was in my budget. When you order one, you get a free custom design for all 4 sides. When I phoned them to ask a questions about the design, they were so helpful and nothing was an issue for them. They had the design back to me in no time showing what it would look like at night with a fire going in it! For value for money and quality you can't beat them! I can't thank them enough for the fantastic custom service and awesome product. I would highly recommend this company! Brendon

Machelle Blair

Absolutely love our fire pit!!! The whole process of ordering, from design to delivery was a smooth process with lots of communication along the way. I can 100% recommend using this business.

J & D Lucas

Absolutely amazing product. The best 40th birthday present for my husband, he loves it. The quality and innovative design are even more superior than what we expected. We had to ship to WA, the turn around was great and communication was exceptional.
We will be recommending your product to friends and family. The fact that you can customise makes them unique and perfect for personalised gifts. They would would make an awesome wedding gift!!

Hannah Gorman

MAX Fire Pits have been very easy to work with throughout the entire design, picking and process order. They are very prompt with both email and phone consultations, and more than happy to help with organising an idea or design you have in your head. I cannot wait to get our finished product, sit back and enjoy a lockdown beer! Highly recommend giving them a call or flicking them a message.

S C

The firepit is super easy to set up and carry around, quality and finish and excellent.
Ben was super patient and helpful in getting the design absolutely spot on, the end result is amazing and looks even better than in the pre-production mock-ups.
Friendly and helpful communication from the beginning on.
Thank you to Max Firepits for creating such a beautiful quality product and delivering exceptional service!